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Privacy Policy

Welcome to Hotel Kino Tree (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share when you visit our website www.hotelkinotree.com or stay with us at our property in Yeshwanthpur, Bangalore.

This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the applicable data protection laws, including the Information Technology Act, 2000 (India), GDPR (General Data Protection Regulation) for our international guests, and other relevant privacy standards.

1. Information We Collect

When you interact with our website, contact us, or make a reservation, we may collect the following information:

  • Personal details: Full name, contact number, email address, and booking information.

  • Stay details: Dates of stay, room preferences, and any special requests.

  • Usage data: Pages visited, browser type, IP address, and other analytics collected through cookies and similar technologies.

  • Communication data: Any correspondence sent to or received from Hotel Kino Tree (including feedback or inquiries).

We collect this information directly from you when you provide it to us or automatically when you use our website.

2. How We Use Your Information

We use the collected information to:

  • Process and confirm reservations.

  • Provide customer service and respond to inquiries.

  • Improve our website experience and hotel services.

  • Maintain internal records for administrative purposes.

  • Ensure compliance with applicable laws and regulations.

We may also use anonymized or aggregated data for analytics and business insights to enhance guest experience.

3. Cookies and Analytics

Our website uses cookies and third-party analytics tools such as Google Analytics and Meta Pixel to understand visitor behavior, website performance, and traffic sources.

Cookies help us personalize content, remember user preferences, and improve website functionality.
You can choose to disable cookies through your browser settings, but some parts of the site may not function optimally.

4. Payments

At present, Hotel Kino Tree accepts payments in person only. No online payment details are collected or stored through our website.
Once our secure payment gateway is implemented, this policy will be updated to reflect our online payment processing and data protection measures.

5. Data Sharing and Disclosure

We currently do not share guest information with any third parties for marketing, booking, or analytics purposes.
In the future, we may partner with trusted service providers (such as booking engines, payment processors, or email platforms) to enhance our services.
In such cases, we will ensure that these third parties comply with strict data protection standards and confidentiality agreements.

6. Marketing and Communication

While we do not currently send marketing emails or newsletters, we may do so in the future to share exclusive offers, updates, and news about Hotel Kino Tree.
Guests will always have the option to opt out of such communications

7. International Guests and Data Transfers

For our international guests, we comply with GDPR standards. Any transfer of personal data outside your jurisdiction will be done securely and in accordance with applicable data protection laws.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
After this period, data is securely deleted or anonymized.

9. Your Rights

You have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your data, where applicable.

  • Withdraw consent for certain uses (like marketing communications).

  • Request information on how your data is being used.

To exercise these rights, please contact us using the details below.

10. Data Security

We implement appropriate physical, digital, and managerial safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

However, no system is completely secure. By using our website, you acknowledge and accept the inherent risks of transmitting information online.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage you to review their privacy policies.

12. Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal obligations.
The revised version will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Hotel Kino Tree
Yeshwanthpur, Bangalore – 560022
📧 hotelkinotree@gmail.com
🌐 www.hotelkinotree.com

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